Wicked problems, first identified by mathematician and planner Horst Rittel in the 1960s, are messy, aggressive, and confounding. According to Jennifer Riel, associate director of the Desautels Centre, you know you have a wicked problem if: The causes of the problem are not just complex but deeply ambiguous; you can tell why things are happening [...]
by sravan ankaraju on January 23, 2010
in Execution
One of my favorite books is “Mountain beyond Mountains” by Tracy Kidder. With Haiti’s earthquake and human tragedy, let me share the quotes I captured from the book – There is a difference between managing wealth and managing health. Farmer denounced all ideologies, including his own, at least a little. “It’s an ology, after all,” [...]
Philosopher John Dewey believed “the aim of education is to enable individuals to continue their education….The object and reward of learning is continued capacity for growth.” Learning skills are cognitive skills that are defined in three broad categories: Information and communication; Thinking and problem solving; and Interpersonal and self-directional skills. Learning skills enable people to [...]
Example of complex integrative solution – Drive profitability while pursuing both innovation and operational excellence. 80-20 rule states that for 20 percent of the maximum effort, we can get 80 percent of the ideal result. Applied to the cognitive domain, the rule says that 20 percent of the maximum mental effort will yield 80 percent [...]