According to Boston Consulting Group, Operating for value makes value created by operations explicit by concentrating not only on reducing costs but also on creating opportunities for additional revenues through higher-quality service. The framework consists of three basic initiatives – Design a new Target Operating Model (TOM) using the desired customer experience as a starting [...]
According to Forrester, Capability Map is a model of the firm associating the business capabilities, processes, and functions required for business success with the IT resource that enables them. A business is characterized by the capabilities required for that business to accomplish its objectives. Each capability is itself a collection of actions the business takes [...]
A business model is nothing else than a representation of how an organization makes or intends to make money. Business model consists of 9 building blocks – The value proposition of what is offered to the market; The segments of client that are addressed by the value proposition; The communication and distribution channels to reach [...]
Enterprise Architecture as Strategy recommends that to execute Business Strategies, it is essential to first build the Foundation for Execution. And to develop the foundation for execution, it is very important to understand the current Operating Model of the company. What is an Operating Model? An Operating Model is the necessary level of business [...]
